At Zezo Bags, your satisfaction is our priority. That’s why we offer a flexible and fair warranty and return policy to ensure your experience is hassle-free.
1-Year Warranty
We offer a 1-year warranty from the date of purchase against all manufacturing defects (excluding damage caused by misuse, mishandling, or sharp objects).
This warranty does not cover:
- Wear and tear from everyday use
- Damage from sharp tools, cuts, or misuse
- Modifications or alterations made to the product
7-Day Return/Exchange Policy
Changed your mind? No worries — you can return or exchange eligible products within 7 days of receiving your order.
- Items must be unused, in original packaging, and with tags intact
- Trolleys, bottles, and toys are not eligible for return or exchange
- For refunds, delivery charges will be deducted from the total amount
- Customers are responsible for sending the product back to us for any return/exchange
We’re happy to guide you through the process. Reach out to us at +92 325 7081883 or info@zezobags.com.com