At Zezo Bags, we value your trust — and we’re committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment method details (only when required, and never stored without consent)
- Any other information you voluntarily provide during checkout, registration, or contact
We may also collect non-personal data such as:
- Browser type, device, and IP address
- Pages visited and time spent on the site (via cookies or analytics tools)
2. How We Use Your Information
Your information helps us to:
- Process and deliver your orders
- Respond to your inquiries or support requests
- Improve our website experience and customer service
- Send order updates, promotional offers, or relevant product info (only if opted-in)
We do not sell, trade, or share your personal information with third parties for marketing purposes.
3. Cookies & Tracking
We use cookies to improve user experience, track traffic patterns, and provide relevant product suggestions. You can adjust your browser settings to block cookies, but some features of the site may not work properly without them.
4. Third-Party Services
We may use trusted third-party services like:
- Payment gateways (COD, EasyPaisa, Bank Transfer)
- Shipping providers
- Email or SMS services
These partners are required to protect your data and are only given the information necessary to perform their services.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we do our best to safeguard your information, no method of transmission over the Internet is 100% secure.
6. Your Choices & Rights
- You can request to access, update, or delete your personal data at any time
- You can unsubscribe from marketing emails or messages by contacting us
- You have the right to withdraw consent for data collection where applicable
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn we have collected such information, it will be deleted immediately.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage users to check back regularly.
9. Contact Us
Have questions about your privacy or data? Reach out to us:
Email: zezobags@gmail.com
Phone: +92 325 7081883
Your trust is important to us — and so is your privacy.
Thank you for choosing Zezo Bags.